A few days ago I saw a woman on television that has cerebral palsy which causes her to have a serious stutter. One thing the program showed was the difficultly those who stutter experience when they are making phone calls. On the show, the woman was trying to call tech support. Unfortunately, the people on the other line kept hanging up on her because they thought her stutter was either a joke or they just didn’t want to take the extra time necessary.
If only she could get an initial introduction out to explain the stutter, maybe the call would be completed. I think Audacity could help here. With this free and easy audio editing program, callers could record a brief introductory message that would ask the listener for their patience. Using Audacity, the caller can snip out the pauses and then play the message that would start the call.